Counterfeit products are unauthorized imitations designed to look like genuine Valentina Rivera pieces. These items may misuse our registered logo and design elements, but they are not crafted by us and often fall short in both quality and integrity.

At Valentina Rivera, we take the protection of our community seriously. We are firmly committed to combating counterfeiting and will pursue legal action against any infringement of our brand.

To ensure you're purchasing an authentic Valentina Rivera creation, we recommend shopping directly at www.valentinariveramadrid.com or through our trusted network of authorised retail partners. For a list of these partners, please reach out to us at info@valentinariveramadrid.com.

Be cautious when browsing online. Some websites claim to offer discounted Valentina Rivera products, often using our name and visuals to mislead customers. Auction platforms may also host counterfeit listings. While some individuals may sell genuine pre-owned items, we encourage you to check seller feedback and history to confirm authenticity.

Shopping through unauthorised channels carries significant risks, including:

• Receiving counterfeit or substandard goods
• Paying for products that never arrive
• Customs confiscation and destruction of items
• Products not matching their description
• Poor or nonexistent customer service
• Potential credit card fraud or identity theft

Where to Buy with Confidence

Authentic Valentina Rivera products are sold exclusively through our official website and selected department stores. In compliance with European regulations, our postal address is:

Valentina Rivera

Príncipe de Vergara 111D, 1ºD, 28002, Madrid, Spain.

If you have any information that may help us combat counterfeiting, we encourage you to get in touch: info@valentinariveramadrid.com